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D.T.Brown Seeds logo

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Returns & Refunds

What is your returns policy?

Very occasionally, things may go wrong or you may want to return your items. Please rest assured, we will always do our very best to put things right.Should any of your seed fail to meet our high germination standards or not be true to type, we will

How do I cancel my order?

An order can only be cancelled prior to processing and/or dispatch.If you'd like to cancel your order, you can do so by completing the order form.Unfortunately, if the order has already been processed by our warehouse, it will be too late to prevent

There's an error with my order

In this unlikely event, please contact us using one of the methods below:. Online:. The quickest way to get in contact is using our online form. Phone:. 0333 003 0869Lines are currently open 8am-6pm Monday-Friday and 9am-5pm weekends and bank holiday

Satisfaction Guarantee

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those requir

How do I amend my order?

If you change your mind about the products that you've ordered, please get in touch using our online form.When amending your order, please state:- If you'd like to add any items- Edit any quantities that you've ordered- Remove any items